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Upload the remittance exactly as UNFI sends it — PDF, Excel, or CSV. Linecard extracts every line into a structured form, then runs an independent re-sum check (the extracted line totals must match the printed grand total) before any money math runs. Once it passes, each line is re-priced against the brand's contract and the deductions are itemized by code. UNFI Conventional and Natural formats are both recognized automatically.

Commission statements: PDF, Excel (.xlsx/.xls), and CSV. Witness data (distributor shipment files, SPINS scans, brand sales sheets) supports the same formats, plus EDI (X12 850/856) which is parsed structurally. Scanned/image PDFs are read too. If a format ever isn't recognized, email it to us and we'll add it.

Each chargeback on a statement is itemized by its code (SCAN, MCB, OI, slotting, and so on) and classified as either above-the-line (legitimately reduces the commission base) or below-the-line (the brand's own cost, which should never touch your commission). Codes your contract explicitly allows are auto-cleared — visibly and reversibly — while everything off-contract is flagged by name and dollar for you to review or dispute.

An unrecognized code is never silently ignored — it's surfaced as "unknown" so you can decide what it is. It won't be auto-cleared (only codes your contract allows are), so it stays visible for review. You can classify it once and Linecard remembers it for that principal going forward.

Linecard reads your contract once and compiles it into a set of structured rules (rate by retailer/SKU/category, volume tiers, bonuses, allowed deductions). A deterministic engine — not an AI guess — then re-prices every line and compares expected vs. what was actually paid, flagging shortfalls. Every figure carries a plain-English trace of exactly how it was computed, so you can show a brand precisely what's owed and why.

Go to Settings → Team and send an invite by email with a role (owner, admin, AE, or deduction specialist). AEs can be scoped to specific principals. They'll get a link to set a password and land straight in your agency's workspace. Seat limits depend on your plan.

Plans scale by how many principals you represent and which capabilities you need. Starter covers the core statement reader and deduction detection; Growth adds the Buyer Intelligence CRM, mobile/voice capture, and founder-led onboarding; Agency adds retailer personality maps, the cross-rep buyer feed, priority dispute handling, and SSO + audit log; Enterprise adds EDI, custom integrations, and a white-label portal. Full breakdown on the pricing section of the homepage.

Every agency's data is isolated at the database layer with row-level security, so no tenant can ever see another's records. Statements and contracts live in private, access-controlled storage. We keep an audit trail on every change to a money object. See our Privacy Policy and Sub-processors for the details.

Email hello@linecard.co and we'll cancel your subscription — no retention maze. You keep access through the end of the current billing period, and you can export your data. See the Refund Policy for specifics.

Signed in? Click the ? icon in the top bar to report a bug, share an idea, or ask a question — it reaches us directly. Otherwise email hello@linecard.co. The founder still answers his own inbox.